The ASUS Problem & Resolution: Buying Media, Warranties, & Improvements

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ASUS has responded to our prior concerns regarding its warranty. Finally, after a mixture of extended silence and conflict, the company has reworked its position to be more reasonable toward the consumer. In this video, we talk about ASUS' response to the Ryzen 7000 CPU VSOC problems, its commentary on purchasing 'positive reviews,' and we also bring an attorney on the show to provide legal insight and perspective to the situation.

Watch our 'Scumbag ASUS' video that prompted this: https://www.youtube.com/watch?v=cbGfc-JBxlY

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Nothing in this video constitutes nor should constitute legal advice. This video is not a substitute for seeking your own representation or legal counsel for matters of law.

TIMESTAMPS

00:00 - The ASUS Problem & Response
02:20 - Buying Positive Reviews
08:17 - ASUS Responds to Linus Media Group
11:50 - ASUS Fixes the Problem - Finally
17:50 - Attorney Interview on Consumer Rights
22:21 - "Boilerplate" Isn't Harmless
24:19 - Fairweather Friend Problem
24:52 - Why Did ASUS Do This?
25:44 - Class Action Deterrant
26:48 - ASUS Has All the Power
29:50 - Why Would ASUS Hesitate to Do Better?
31:07 - Does This Reverse Voided Warranties?
32:50 - Admission of Fault
34:20 - What Should Consumers Know?
37:35 - Concluding Thoughts

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Host, Writing, Editing: Steve Burke
Video: Vitalii Makhnovets
Guest: Vincent J. Agosta, Agosta Law

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