Customer States Ignore Everything Else Just Fix The Leak | Just Rolled In
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For today's episode, we have some customer states photos and videos from all around the web and sent in by subscribers! If you have any questions about any of the photos or videos, feel free to ask in the comments. Also, check out the bottom of this description for more information about each photo & clip.
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Here's the last video, just in case you haven't seen it yet:
https://youtu.be/UDZINZhNDq4
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Each photo & video described.
These videos are meant to be educational but also funny, so if you have any questions don't hesitate to ask!
0:00 Intro
0:05 Passenger side trailing arm broken. The technician was surprised it was not fixed as it looked like it just had some other related work done to it. (Maybe the customer will do it themselves).
0:15 Power cable for amp resting on the exhaust and burnt the cable. Luckily there wasn't further damage! The customer let the shop re-install a new cable for the amp and fix all other related issues with the sound system they installed.
0:27 Pontiac Grand-Am GT. Rack & pinion are broken in multiple spots (where it mounts to sub-frame) and leaking p/s fluid. The shop refused to do an alignment on this car on this saw that the customer had cut the sub-frame to try and secure the p/s rack to it.
0:40 Toyota (didn't mention model) has an electric parking brake built into the rear brake calipers. So to properly remove/reinstall the brake calipers in the rear you need to put it into service mode. The customer did not do that so that's why they couldn't reinstall the rear brake caliper. So they drove to the shop which caused the piston to push out of the caliper and leak fluid. They got a new brake caliper installed.
0:53 The shop did the alignment and that's it.
1:02 Worn out ball-joint, welded to the steering knuckle and ball-joint nut was loose. The shop fixed the check engine light then the customer had it towed away as they said they will fix the ball joint themselves.
1:11 The technician isn't sure if the customer bought this vehicle like this or if it was done by the customer, either way, they got a new subframe installed.
1:23 Volvo (did not mention model). The noise when the heater was on high was caused by the windshield being loose. A good find by the technician!
1:43 Front differential broke in multiple spots and the transmission needs to be replaced as well. The technician thinks it might have been better if they would have hit the deer.
1:59 New camshaft was installed under warranty. We've seen this on an older episode 2 years ago. Most likely a manufacturer defect on the camshaft.
2:12 "Ford S-Max came for a battery change. Yes the customer drives it like that and yes it is that easy to move it around, I have no idea how they can drive like that, that so unsafe."
2:18 The technician is not sure why they had a piece of wood and rocks in the top lid of the center console. The technician removed the wood and rocks and it fixed the customer's complaint.
2:27 ABS light was on as the ABS sensor reads the wheel speed off of the reluctor wheel on the back side of the CV axle. Since no axle nut was installed, the cv axle was moving in and out of the hub and not given an accurate wheel speed which turned the ABS/hill descent light on. Most likely since the ABS light is on it causes an issue with the hill descent as well. The technician installed a new axle nut and it fixed the issue.
2:42 Common issue on Mercedes-Benz models to have the rear sub-frame brake in multiple spots (seems to be an extended warranty fix now) as it's been a very common issue. Seems like somebody had already tried fixing it themselves though.
2:55 Differentials will have a vent on top of them with a vent hose. Usually, the vent hose gets ripped off (from off-roading usually), and then water enters the differential. In this case, that's what most likely happened and the customer did not know until they started hearing a droning noise.
3:08 The customer had routed a bunch of wires through the door jamb so over time the door damaged the wires. The technician said it was also a huge mess of wires everywhere and recommended to the customer rewire the accessories they have on their vehicle.
3:20 The customer did not do any damage to the van but damaged their bumper again, and a tail light.
3:31 Outro. Thanks for watching!