Customer States Another Shop Failed To Replace Transmission | Just Rolled In
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For today's episode, we have some customer states photos and videos from all around the web and sent in by subscribers! If you have any questions about any of the photos or videos, feel free to ask in the comments. Also, check out the bottom of this description for more information about each photo & clip.
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Each photo & video described.
These videos are meant to be educational but also funny, so if you have any questions don't hesitate to ask!
0:00 Intro
0:05 Whoever tried replacing the transmission, cut the exhaust, transmission cooler lines, and damaged fuel lines in the process. It was also missing the bell housing bolts and transmission cross member. The technician thinks it was the customer who tried replacing it as he wasn't told which shop did this.
0:32 Just came in for a check engine light. As mentioned it was driven in with the passenger rear tire tilted inwards (negative camber). Most likely when it's that titled inwards it's from a suspension component breaking after hitting a curb or object.
0:44 The technician said this vehicle needed $2000 in parts + labor. The steering knuckle, wheel bearing, brakes, and cv axle needed to be replaced as well. It also needed 4 tires and 4 wheels as they were all corroded as shown in the clip.
1:02 The "leaf spring shackles" the customer installed are one's I've seen used for trailers. Either way, the technician said the p/s rack was leaking, the inner tie rod ends were worn and all 4 ball joints were worn as well.
They did not do any of the repairs.
1:20 The customer's son filled the coolant reservoir with washer fluid.
1:38 Dun Lop badging on a Pirelli Fire.
1:45 The customer's spare key was left on the windshield cowl, so anytime the wipers were engaged the wipers would hit the key unlock or lock button on the key fob. The technician said he was very confused by this as he was thinking it was an issue with the BCM until he noticed the spare key on the cowl.
1:59 Two wheel studs were broken by whoever did the brakes, and the screws that are used to hold the rotor in place were installed in the wrong spot, which makes the head of the screw sticking out.
2:07 The technician said this was a while ago but if he recalls this was on a VW MK4. They sprayed some stuff on the ants, removed them, and replaced the fuel pump. The fuel pump is located underneath the other piece of carpet that is covered by ants.
2:20 Thought it was funny enough to share. The technician said the customer wanted this covered under warranty but their vehicle was over the warranty period. They declined repairs.
2:30 No extra info from the technician.
2:38 The engine on this VW (2.5 L they mentioned) got VERY hot! As mentioned the technician told the customer they had most likely done some damage to the engine, so they declined to get any further diagnosis and repairs done.
2:49 "customer states they had a bunch of work done including replacing the drive belt a few months back. Now they hear a noise from the engine."
Not sure if it was actually done by a shop or the customer.
3:01 The technician said this is the weirdest thing he has ever seen/encountered but the customer made this demonstration to show his shop that their assist cameras are not working.
3:12 Outro. Thanks for watching!